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Ania Haas

Why Half of the Leaders Fail?

   Research show that 50% of the hired managers fail being in their leadership role (Kaiser, R. B., LeBreton, J. M., & Hogan, J., 2015). This extreme failing rate is connected to the counterproductive behaviors and “dark side traits” of the leaders. These behaviors touch the feeling of “being too…
Ania Haas

Customer Satisfaction – Increase the Performance of your Spa/ Wellness Space

How would you know if your products/services bring expected or beyond expected satisfaction of your clients? You wouldn’t know without asking them. If you are not using this information to building your brand and strategy beyond your brand, now is the time to do so. Many years ago, I worked…

The Power of Coach and Client Relationship

One of the most important factors influencing positive outcomes of coaching lies in relationship between coach and the client. Skillful coach who doesn’t possess empathy and capability to connect deeply with the client – might not be successful in facilitating transformation. Good, transparent, filled with trust alliance is necessary. Here…

Main Models of Emotional Intelligence

There are 3 main models of EI: Mayer and Salovey Four -Branch model, which includes the ability to accurately perceive emotions, facilitate thinking process, understand and comprehend emotions and reflect regulate emotions to promote emotional and intellectual growth (Peltier, 2010). Goleman’s EI model, which is based on four domains of…

Two Main Theories of Psychology in Executive Coaching and Communication

There are four main theories of psychology that impacted the development of life coaching. I’m personally pulled towards humanistic psychology and transpersonal psychology. Humanistic Psychology was introduced by Carl Rogers and Abraham Maslow and it was connected to looking at the person as a whole (Menendez & Williams, 2015). This person-centered…

Effective Coaching Steps

Effective coaching is depending on a reliable and valid structure that brings the same effect each time is applied. This structure is a roadmap which helps to recognize and navigate the stage where client is at each moment and what’s ahead of him/her. There are many models of personal, executive…

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