Stop Struggling with Your Career. Retain clients and grow your success through rapport building and communication skills.
M.S. B.A. Educator, Leadership & Business Coach within Spa and Wellness Industry. I help Spa Owners to effortlessly grow business with S.O.S Solution System & skills trainings. I’m NCBTMB approved provider of Continuing Education for Massage Therapists and Bodyworkers. Provider #1000584. Licensed Massage Therapist since 2007.
If You always wanted to…
– know how to create and keep satisfied clients by using consciously soft skills: empathy, confidence, presence
– recognize and manage your own emotions as well as emotions of others while confidently and positively expressing yourself
– interview and evaluate clients with ease, create better plan of action for each client
– build rapport with clients (and team) by recognizing and using body language and other non-verbal and verbal cues
– create positive and harmonious relationships at work and home
-take personal responsibility, manage time and plan personal and professional success
In this 2-days workshop I’ve included all you need to know, including:
– how to read verbal and non-verbal cues
– methods to build rapport
– ways to resolve and deescalate conflicts
– understanding of emotional intelligence
– techniques for self-control
– how to receive and give positive feedback
– how to keep professional boundaries
– how to create professional and personal goals
At the end of this course you will be more confident, present, recognize and manage own emotions, understand emotions of others, communicate well and increase retention of the clients (emotional intelligence).
This training is designed for massage therapists, bodyworkers and other wellness professionals.
12 hours CE Hours Available
Next 2-day Course:
June 26-27, 2021 at YogaFace & Body Spa, New Lenox IL
Early Bird Special: $200
Registration ends 1 week before the class starts.
Prerequisites? – No.